Frequently Asked Questions

We offer a collection of well designed, and valid CMS and Blog Templates (WordPress and Drupal), Ecommerce Templates (osCommerce, Magento and Zen Cart) and Forum Themes (vBulletin Skins) for the open source content management system.

It is really simple. Just go to the "Sign Up!" page, and for the club membership enter your user account information (username, password, mail address).

Currently we only accept payment with a PayPal account or credit card payment with 2CheckOut.

You can select payment by 2CheckOut.

Yes, you can use them after your account is expired. You can´t download them again, and you don´t have access to the members forum, template support area anymore or to template updates, but you can use them furthermore.

To get registered as a CW2 Club Member, you will have to pay $99 as a one-time initial payment, and $20 for every thirty days from thereon to be an active member. Inactive account will be closed automatically after the membership expires. You can extend your membership if you login to the "Your Account" and click the "Upgrade/Renew"link.

Your account will be closed automatically if you don´t renew it. So you have to do nothing.

Yes, we also sell single templates for the benefit of the users, who are in need of just a single template to be used on a single domain. Enter our Individual Theme Store and purchase the template, which you need.

*One year free updates are available for the purchase of single templates.

Access to the particular template thread on the forum will be provided. You can also get support for the template through this forum.

Yes, you can remove the copyrights.

As a member of the customweb2 template club you'll get exclusive access to the customweb2 forum, ticket support, template updates, and we also provide template tutorials.

Club Membership
As a club member, an initial payment of $99 as one-time fee must be done at the start, and subsequent payments of $20 for every thirty days from thereon will provide access to all templates, unlimited template license (you can use templates on your domains as well as for many clients as you wish) and unlimited domain copyrights removal. The Club Membership will have to be renewed after every thirty days.

Single Domain License
One Year free updates/bug fixes are available for the purchase of Single Domain License. Access to the particular product thread on the forum will be provided. You can also get support for the product through this forum.

One username and password can be used by only one buyer. Any attempt to share the username and password will result in the automatic suspension of your account.

We are going to offer at least 4 high quality templates every month.

All our products are digital goods, and once they have been received we have no control over the duplications being made of the product. If you are unable to initiate the working of the template as soon as the purchasing is complete, you are requested to report the same to CustomWeb2 with immediate effect and without delay, and in case, if the solution to the working of the template is not provided by CustomWeb2, the user can lay a request for a refund within 24-48 hours from the time of purchase.

The claims for the refund will not be entertained if the request for the refund is made after 48 hours from the time of purchase.

We do not offer trial templates. We have set up demo sites for each of our commercial templates so that you may see the template in action.

Templates downloaded through 'Membership Package' can be used on 'Unlimited domains'.

Purchase of single templates (Single Domain License) can be used only on one domain.

Copyright removal is provided for both the CW2 Club Members as well as for those possessing Single Domain License.

No. all cw2 templates are distributed via customweb2.com only. Re-selling our products is not permitted.

If you have any questions or require further information don't hesitate to contact us. Just send us an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it